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Frequently Asked Questions (FAQ)
Find the answers to our most commonly asked questions below.
How do I reset my password?
If you have forgotten your password, simply click on the "Forgot Password" link on the login page and follow the instructions.
Is my account information secure?
Absolutely! We use top-level security protocols to protect your personal and payment information.
How do I update my profile details?
To update your profile, visit the Account Settings section from your dashboard, where you can edit your details.
Can I update my billing information?
Yes, you can update your billing details under the Billing section in your account dashboard.
Are refunds available?
Unfortunately, no. Refunds are not issued once a payment is processed.
Can I upgrade my account?
Yes, account upgrades are available at any time. Go to the Subscription section of your dashboard for more details.
- How to create a new account
- How to change my account email
- How to deactivate my account
- How to update my payment information
- Understanding your billing cycle
- What payment methods do you accept?
- Troubleshooting common login issues
- How to report a bug
- Browser compatibility issues
- Best practices for account security
- How we protect your data
- Steps to take if you suspect your account has been hacked
Need further assistance?
If you couldn't find the answer you're looking for, please reach out to our support team.
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